Systematic review of lean thinking in education institutions

Main Article Content

Maria Eduarda Alves da Silva
Ana Carla de Souza Gomes dos Santos
Augusto da Cunha Reis
Genildo Nonato Santos
صندلی اداری

Abstract

The economy, culture, and social development of countries in the 21st century are directly related to the quality of education. For education to have expected quality and deliver the desired values to their client, many educational institutions are applying Lean management.  Therefore, the paper aimed to explore the Lean implementation in education through a systematic review of papers from the past five years, in English and the Scopus and Web of Science databases. The methodology was developed using the PRISMA protocol and has been according to the type of approach, place of analysis, tools, facilitators, barriers, positive results, negative results, and the tendency of future work. The main results found were that 69.57% of the papers are analytical, LSS is the most discussed tool, the reduction is the main facilitator, the lack of Lean knowledge is the main barrier, and the attendance to the student obtained the best positive result.

Downloads

Download data is not yet available.

Article Details

Section
IFLOG
Author Biography

Ana Carla de Souza Gomes dos Santos, Instituto Federal de Educação, Ciência e Tecnologia do Rio de Janeiro, Campus Nilópolis

Bacharel em Engenharia de Produção pelo Centro Educacional Nossa Senhora Auxiliadora (2012), especialista em Gerenciamento de Projetos pela Fundação Getúlio Vargas (2015) e mestre em Engenharia de Produção pela Universidade Estadual do Norte Fluminense Darcy Ribeiro (2016). É professora do ensino básico, técnico e tecnológico do Instituto Federal de Educação, Ciência e Tecnologia do Rio de Janeiro (Campus Nilópolis), com regime de dedicação exclusiva. Tem experiência na área de Engenharia de Produção, com ênfase em Análise Multicritério, Gerenciamento de Projetos, Engenharia de Métodos, Gestão da Qualidade Total e Qualidade em Serviços.

References

Andrews, R. (2005). The place of systematic reviews in education research, British Journal of Educational Studies, 53(4), 399–416. DOI: 10.1111/j.1467-8527.2005.00303.x

Antony, J., Ghadge, A., Ashby, S. A., & Cugney, E. A. (2018). Lean Six Sigma journey in a UK higher education institute: a case study, International Journal of Quality and Reliability Management, 35(2), 510- 526. DOI: 10.1142/9781786348500_001

Balzer, W. K., Francis, D. E., Krehbiel, T. C., & Shea, N. (2016). A review and perspective on Lean in higher education, Quality Assurance in Education, 24(4), 442-462. DOI: 10.1108/QAE-03-2015-0011

Brinia, V., Poullou, V., & Panagiotopoulou, A. R. (2020). The philosophy of quality in education: a qualitative approach, Quality Assurance in Education, 28(1), 66-77. DOI: 10.1108/QAE-06-2019-0064

Cisneros, L., Ibanescu, M., Keen, C., Lobato-Calleros, O., & Niebla-Zatarain, J. (2018). Bibliometric study of family business succession between 1939 and 2017: mapping and analyzing authors’ networks, Scientometrics, 1. DOI: 10.1007/s11192-018-2889-1

Costa, L. B. M., & Godinho Filho, M. (2016). Lean healthcare: review, classification and analysis of literature, Production Planning and Control, 27(10), 823–836. DOI: 10.1080/09537287.2016.1143131

Costa, D. F., Carvalho, F. M., Moreira, B. C. M., & Prado, J. W. (2017). Bibliometric analysis on the association between behavioral finance and decision making with cognitive biases such as overconfidence, anchoring effect and confirmation bias, Scientometrics, 111(3), 1775–1799. DOI: 10.1007/s11192-017-2371-5

Cudney, E. A., Venuthurumilli, S. S. J., Materla T., & Antony, J. (2020). Systematic review of Lean and Six Sigma approaches in higher education, Total Quality Management and Business Excellence, 31(3-4), 231-244. DOI: 10.1080/14783363.2017.1422977

D’andreamatteo, A., Ianni, L., Lega, F., & Sargiacomo, M. (2015). Lean in healthcare: A comprehensive review, Health Policy, 119(9), 1197–1209. DOI: 10.1016/j.healthpol.2015.02.002

Dixon-Woods, M., Bonas, S., Booth, A., Jones, D. R., Miller, T., & Sutton, A. J. (2006). How can systematic reviews incorporate qualitative research? A critical perspective, Qualitative Research, 6(1), 27–44. DOI: 10.1177/1468794106058867

Emiliani, M. L. (2005). Using kaizen to improve graduate business school degree programs, Quality Assurance in Educations, 13(1), 37-52. DOI: 10.1108/09684880510578641

Filser, L. D., Silva, F. F., & Oliveira, O. J. (2017). State of research and future research tendencies in lean healthcare: a bibliometric analysis, Scientometrics, 112(2), 799–816. DOI: 10.1007/s11192-017-2409-8

Furterer, S. L., Schneider, K., Key, M. B., Zalewski, D., & Laudenberger, M. (2019). Implementing lean six sigma and discrete- event simulation for tutoring operations in higher education institutions, International Journal of Lean Six Sigma, 10(4), 909-927. DOI: 10.1108/IJLSS-08-2018-0084

Haerizadeh, M., & Sunder, M. V. (2019). Impacts of Lean Six Sigma on Improving a higher education system: a case study, International Journal of Quality and Reliability Management, 36(6), 983-998. DOI: 10.1108/IJQRM-07-2018-0198

Hallam, C. R. A., & Contreras, C. (2018). Lean healthcare: scale, scope and sustainability, International Journal of Health Care Quality Assurance, 31(7), 684–696. DOI: 10.1108/IJHCQA-02-2017-0023

Kazancoglu, Y., & Ozkan-Ozen, Y. D. (2019). Lean in higher education: A proposed model for lean transformation in a business school with MCDM application, Quality Assurance in Education, 27(1), 82-102. DOI: 10.1108/QAE-12-2016-0089

Koskela, L., Ferrantelli, A., Niiranen, J., Pikas, E., & Dave, B. (2019). Epistemological Explanation of Lean Construction, Journal of Construction Engineering and Management, 145(2). DOI: 10.1061/(ASCE).CO.1943-7862.0001597

Kucheryavenko, S. A., Chistnikova, I. V., Thorikov, B. A., & Nazarova, A. N. (2019). Adaptation of lean production tools to educational activities of universities, Práxis Educational, 15(36. DOI: 0.22481/praxisedu.v15i36.5956

Leiras, A., Brito, I; Peres, E. Q., Bertazzo, T. R., & Yoshizali, H. T. Y. (2014). Literature review of humanitarian logistics research: trends and challenge, Journal of Humanitarian logistics and Supply Chain Management, 4(1), 95-130. DOI: 10.1108/JHLSCM-04-2012-0008.

Lemahieu, P. G., & Nordstrum, L. E., Greco, P. (2017). Lean for education, Quality assurance in Education, 25(1), 74-90. DOI: 10.1108/QAE-12-2016-0081

Li, N., Laux, C. M., & Antony, J. (2019). How to use lean six sigma methodology to improve service process in higher education: A case study, International Journal of Lean Six Sigma, 10(4), 883-908. DOI: 10.1108/IJLSS-11-2018-0133

Lu, J., Laux, C., & Antony, J. (2017). Lean six sigma leadership in higher education institutions, International Journal of Productivity and Performance Management, 66(5), 638-650. DOI: 10.1108/IJQSS-04-2015-0043

Magalhães, J. C., Alves, A. C., Costa, N., & Rodrigues, A. R. (2019). Improving processes in a postgraduate office of a university through lean office tools, International Journal for Quality Research, 13(4), 797-810. DOI: 10.24874/IJQR13.04-03

Moher, D., Liberati, A., Tetzlaff1, J., & Altman, D. G. (2009). Preferred reporting items for Systematic reviews and metanalyses: The PRISMA statement, PLoS Med, 6(7). DOI: 18(3), 172-181

Mongeon, P., Paul-Hus, A. (2016). The journal coverage of Web of Science and Scopus: a comparative analysis, Scientometrics, 106(1), 213–228. DOI: 10.1007/s11192-015-1765-5

Nallusamy, S., Rao, G. V. P. (2018). Enhancement of pass percentage through lean six sigma approach in degree level technical educational institutions, International Jounal of Engineering Research in Africa, 39), 191-201. DOI: 10.4028/www.scientific.net/JERA.39.191

Natarajarathinam, M., Capar, I., & Narayanan, A. (2009). Managing supply chains in times of crisis: a review of literature and insights, International Journal of Physical Distribution and Logistics Management, 39(7), 535- 573.

Santos, M. P. (2001). Escola para todos - um olhar pelo mundo. In: V Seminário Nacional do INES: Surder e Diversidades, Proceedings. 2001

Santos, A. C. S. G., Reis, A. C., Souza, C. G., Santos, I. L., & Ferreira, L. A. F. (2020). The first evidence about conceptual vs analytical lean healthcare research studies, Journal of Health Organization and Management, 34(7), 789-806. DOI: 10.1108/JHOM-01-2020-0021

Persoon,T. J., Zaleski, S., & Frerichs, J. (2016). Improving preanalytic processes using the principles of lean production (Toyota Production System)., American Journal of Clinical Pathology, 125(1), 16-25. DOI: 10.1309/865V7UMFPUKGCF8D

Petrusch, A., Roehe, V. G. L., & Luchese, J. (2019). They teach, but do they apply? An exploratory survey about the use of lean thinking in Brazilian higher education institutions, International Journal of Lean Six Sigma, 10(3), 743-766. DOI: 10.1108/IJLSS-07-2017-0089

Petrusch, A., & Vaccaro, G. L. R. (2019). Attributes valued by students in higher education services: a lran perspective, International Journal of Lean Six Sigma, 10(4), 862-882, 2019. DOI: 10.1108/IJLSS-07-2018-0062

Sanahuja, S. M. (2020). Towards lean teaching: Non- value-addes issues in education, Education Sciences, 10(6), 1-10. DOI: 10.3390/educsci10060160

Shokri, A. (2017). Quantitative analysis of Six Sigma, lean and six sigma research publications in last two decades, International Journal of Quality and Reliability Management, 35(5), 598-625. DOI: 10.1108/IJQRM-07-2015-0096

Soliman, M., & Saurin, T. A. (2017). Lean production in complex socio-technical systems: A systematic literature review, Journal of Manufacturing Systems, 45, 135–148. DOI: 10.1016/j.jmsy.2017.09.002

Suárez-Barraza, M. F., Smith, T., & Dahlgaard-Park, S. M. (2012). Lean Service: A literature analysis and classification, Total Quality Management & Business Excellence, 23(3-4), 359-380.

Sugimori, Y., Kusunoki, K., Cho, F., & Uchikawa, S. (1997). Toyota production system and kanban system materialization of just-in-time and respect for human system, International Journal of Production Research, 15(6), 553-564. DOI: 10.1080/00207547708943149

Sunder, M. V., & Antony, J. (2018). A conceptual lean six sigma framework for quality excellence in higher education institutions, International Journal of Quality and Reliability Management, 35(4), 857-874. DOI: 10.1108/IJQRM-01-2017-0002

Sunder, M. V., & Mahalingam, S. (2018). An empirical investigation of Implementing lean six sigma in higher education institutions, International Journal of Quality and Management, 35(10), 2157-2180. DOI: 10.1108/IJQRM-05-2017-0098

Tunger, D., & Eulerich, M. (2018). Bibliometric analysis of corporate governance research in German-speaking countries: applying bibliometrics to business research using a custom-made database, Scientometrics. DOI: 10.1007/s11192-018-2919-z

Tetteh, G. A. (2019). Evaluating university leadership performance using lean six sigma framework, International Journal of Lean Six Sigma, 10(4), 1018-1040. DOI: 10.1108/IJLSS-05-2018-0051

Thomas, A., Antony, J., Haven-Tang, C., Francis, M., & Fisher, R. (2017). Implementing lean six sigma into curriculum design and delivery - a case study in higher education, International Journal of Productivity and Performance Management, 66(5), 577-597. DOI: 10.1108/IJPPM-08-2016-0176

Torgerson, C. J. (2006). Publication bias: The achilles’ heel of systematic reviews?, British Journal Of Educational Studies (1), 89–102. DOI: 10.1111/j.1467-8527.2006.00332.x

Van Der, W. T. (1995). Quality management in a teaching organization, Total Quality Management (5-6), 497-508. DOI: 10.1080/09544129550035161

Vijaya, S. M. (2016). Lean six sigma in higher education institutions, International Journal of Quality and Service Sciences, 8(2), 159-178. DOI: 10.1108/IJQSS-04-2015-0043

Vukadinovic, S., Djapan, M., & Macuzic, I. (2017). Education for lean & lean for education: a literature review, International Jounal for Quality Research, 11(1), 35-50. DOI: 10.18421/IJQR11.01-03

Wu, P., & Feng, Y. (2012). Using lean practices to improve current carbon labelling schemes for construction materials- a general framework, Journal of Green Building (1), 173- 191. DOI: 10.3992/jgb.7.1.173

Yalcin, T. F., & Karagucuk, V. (2019). Implementing innovative lean educational method to enhance english language achievement, Eurasian Journal of Educational Research, 2019(83), 209-230. DOI: 10.14689/ejer.2019.83.10

Yan, Y., Liao, Z., & Chen, X. (2018). Fixed-income securities: bibliometric review with network analysis, Scientometrics, 116(3), 1615–1640. DOI: 10.1007/s11192-018-2800-0

Zighan, Saad, & El-Qasem, Ahmed. (2020). Lean thinking and higher education management: revaluing the business school programme management, International Journal of Productivity and Performance Management. DOI: 10.1108/IJPPM-05-2019-0215

Most read articles by the same author(s)

فروشگاه اینترنتی