, IFSP, Brazil
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Independent Journal of Management & Production Vol. 8 No. 5 (2017): Independent Journal of Management & Production (Special Edition) - Articles
A case study about the assessment of quality of services in a logistics company in the light of the SERVQUAL model
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Independent Journal of Management & Production Vol. 11 No. 5 (2020): Independent Journal of Management & Production (Special Edition IFLOG) - IFLOG
Production Planning and Control (PPC): production pointing system deployment, use and unfolding
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