Barriers to the implementation of quality management system in media organizations in pakistan: an empirical study
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Abstract
Quality management system has played pivotal role in establishing organizational functions and processes in the very right perspective of a very well knitted system of documentation, training and implementation. Media organizations are so close in their very existence and social structure and they are more than needed to stream line their processes as their impact on social life is significant and considerable. This study encompasses the top news channels in Pakistan and recorded the views of their top management with respect to their feelings pertaining to QMS. This study is very first one of its kinds in Pakistan and it is hoped that it may open more doors for future research avenues in this very area.
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