Underutilization of workers: an analysis according to the lean management philosophy in basic education

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Alberto Eduardo Besser Freitag
Alexandre Barreto de Oliveira


One of the eight wastes that Lean production, inspired by the Toyota Production System, proposes to study is the underutilization of workers, that is, the inadequate use of their intelligence. The sense is to provide listening and participation in improvement projects, of professionals who have experience in daily life and, in many cases, consistent academic qualifications.  The objective of this work is to study the importance of the participation of teachers and employees of a basic education school in the construction of new routines and work methods, in the context of the Lean management philosophy, justified by the scarcity of scientific literature on the subject. Brazil has about 184,000 basic education schools with one million four hundred thousand teachers working from kindergarten to the ninth grade of elementary school, and of these, 83.2% have a college degree, a percentage that grows every year. About the schools, 21.7% are private, 61.3% municipal, 16.6% state, and 0.4% are federal schools. As a research methodology, a systematic review of the literature was adopted, based on the PRISMA protocol, allowing the identification of 53 records, 14 of which were included in the literature review, due to their adherence to the researched subject. The main contribution of this paper is the identification of a research gap involving the underutilization of workers and adoption of the Lean management philosophy in the education sector, as well as a conceptual proposal of the positive impact on the educational organization results by not underutilizing workers, without wasting their intelligence.


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Author Biographies

Alberto Eduardo Besser Freitag, Candido Mendes University

Alberto Eduardo Besser Freitag – Research Professor at Candido Mendes University (Brazil) in the economics and business management master's degree course and in the production engineering undergraduate course. E-mail: alberto.besser@professor.ucam.edu.br, Phone number: 55(21)97170-2709. Post-doctoral fellow in production and systems engineering, doctorate in civil engineering, master in business management, specialized in marketing, and mechanical engineer. He has published articles in conferences, journals and books. He teaches MBA courses at Fluminense Federal University and at Getúlio Vargas Foundation. He has expertise in lean management and experience in people management, projects and processes, executive education, strategic planning, manufacturing, quality and engineering.

Alexandre Barreto de Oliveira, Candido Mendes University

Alexandre Barreto de Oliveira - Master's student in Economics and Business Management at Candido Mendes University (Brazil). E-mail: alexandre.oliveira@lasalle.org.br. Phone number: 55(21)98889-0211. Post-graduation in School Administration, Educational Guidance, and People Management. MBA in Business Management and in Controlling and Finance. Graduated in Business Administration. Currently, he is the Administrative Supervisor of La Salle Abel School, belonging to La Salle Brazil-Chile-Mozambique Network, established in more than 80 countries, with more than 1,000,000 students. Experience in Educational Management, Business, Controlling, and Finance. Teaches courses in the financial area and personal financial administration.


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