Intention to use m-banking application: an empirical study in Ho Chi Minh City
Article Sidebar
Main Article Content
Abstract
Downloads
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
1. Proposal of Policy for Free Access Periodics
Authors whom publish in this magazine should agree to the following terms:
a. Authors should keep the copyrights and grant to the magazine the right of the first publication, with the work simultaneously permitted under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 that allows the sharing of the work with recognition of the authorship of the work and initial publication in this magazine.
b. Authors should have authorization for assuming additional contracts separately, for non-exclusive distribution of the version of the work published in this magazine (e.g.: to publish in an institutional repository or as book chapter), with recognition of authorship and initial publication in this magazine.
c. Authors should have permission and should be stimulated to publish and to distribute its work online (e.g.: in institutional repositories or its personal page) to any point before or during the publishing process, since this can generate productive alterations, as well as increasing the impact and the citation of the published work (See The Effect of Free Access).
Proposal of Policy for Periodic that offer Postponed Free Access
Authors whom publish in this magazine should agree to the following terms:
a. Authors should keep the copyrights and grant to the magazine the right of the first publication, with the work simultaneously permitted under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 [SPECIFY TIME HERE] after the publication, allowing the sharing of the work with recognition of the authorship of the work and initial publication in this magazine.
b. Authors should have authorization for assuming additional contracts separately, for non-exclusive distribution of the version of the work published in this magazine (e.g.: to publish in institutional repository or as book chapter), with recognition of authorship and initial publication in this magazine.
c. Authors should have permission and should be stimulated to publish and to distribute its work online (e.g.: in institutional repositories or its personal page) to any point before or during the publishing process, since this can generate productive alterations, as well as increasing the impact and the citation of the published work (See The Effect of Free Access).
d. They allow some kind of open dissemination. Authors can disseminate their articles in open access, but with specific conditions imposed by the editor that are related to:
Version of the article that can be deposited in the repository:
Pre-print: before being reviewed by pairs.
Post-print: once reviewed by pairs, which can be:
The version of the author that has been accepted for publication.
The editor's version, that is, the article published in the magazine.
At which point the article can be made accessible in an open manner: before it is published in the magazine, immediately afterwards or if a period of seizure is required, which can range from six months to several years.
Where to leave open: on the author's personal web page, only departmental websites, the repository of the institution, the file of the research funding agency, among others.
References
Agarwal, R., & Karahanna, E. (2000). Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs about Information Technology Usage. MIS Quarterly, 24(4), 665.
Ajzen I., & Fishbein M. (1975). Belief, Attitude, Intention and Behavior: An Introduction to theory and research, Addition-Wesley, Reading, MA.
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211.
Alalwan, A. A., Dwivedi, Y. K., & Rana, N. P. (2017). Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust. International Journal of Information Management, 37(3), 99–110.
Amin, H., Hamid, R., Tanakinjal, G. H., & Lada, S. (2006). Undergraduate Attitudes and Expectations for Mobile Banking. Journal of Internet Banking and Commerce, 11(3).
Awwad, M. S., & Ghadi, M. Y. (2010). Investigating of factors influencing the intention to adopt mobile banking services in Jordan. Dirasat: Administrative Sciences, 37(2), 545–556.
Baabdullah, A. M., Alalwan, A. A., Rana, N. P., Kizgin, H., & Patil, P. (2019). Consumer use of mobile banking (M-Banking) in Saudi Arabia: Towards an integrated model. International Journal of Information Management, 44, 38–52.
Barnes, S. J., & Corbitt, B. (2003). Mobile banking: concept and potential. International Journal of Mobile Communications, 1(3), 273.
Bhatiasevi, V. (2016). An extended UTAUT model to explain the adoption of mobile banking. Information Development, 32(4), 799–814.
Chitungo, S. K., & Munongo, S. (2013). Extending the Technology Acceptance Model to Mobile Banking Adoption in Rural Zimbabwe, Journal of Business Administration and Education, 3(1), 57-79.
Chu, S., & Yao-Bin, L. (2009). The effect of online-to-mobile trust transfer and previous satisfaction on the foundation of mobile banking initial trust. 2009 Eighth International Conference on Mobile Business, 1–6.
Crabbe, M., Standing, C., Standing, S., & Karjaluoto, H. (2009). An adoption model for mobile banking in Ghana. International Journal of Mobile Communications, 7(5), 515.
Davis, F. D., Bogozzi, R. P., & Warshaw, P. R. (1989). User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35, 982-1003.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13, 39-319.
Gefen, D., Karahanna, E., & Straub, D. W. (2003). Inexperience and experience with online stores: The importance of tam and trust. IEEE Transactions on Engineering Management, 50(3), 307–321.
HAN, H., Hsu, L.-T.., & Sheu, C. (2010). Application of the Theory of Planned Behavior to green hotel choice: Testing the effect of environmental friendly activities. Tourism Management, 31(3), 325–334.
Hofstede, G. (2003). What is culture? A reply to Baskerville. Accounting, Organizations and Society, 28 (7-8), 811-813.
Hsu, C.-L., & Lu, H.-P. (2004). Why do people play on-line games? An extended TAM with social influences and flow experience. Information & Management, 41(7), 853–868.
Igbaria, M., Guimaraes, T., & Davis, G. B. (1995). Testing the Determinants of Microcomputer Usage via a Structural Equation Model. Journal of Management Information Systems, 11(4), 87–114.
Ivatury, G., & Mas, I. (2008). The early experience with branchless banking. CGAP focus note, Washington, DC: World Bank, v. 46.
Jovana, S., & Aleksandra, P. (2019). Antecedents of mobile banking: UTAUT model. The European Journal of Applied Economics, 16(1), 20-29.
Le-Hoang, V. P., Nguyen, Q. B., Luu, X. D., Ho, T. V., & Phan, T. N. (2019). Factors affecting online buying intention: The case of tiki.vn. Pacific Business Review International, 12(4), 45-57.
Lee, Y. K., Park, J. H., Chung, N., & Blakeney, A. (2012). A unified perspective on the factors influencing usage intention toward mobile financial services. Journal of Business Research, 65(11), 1590–1599.
Liu, Z., Min, Q., & Ji, S. (2009). An Empirical Study on Mobile Banking Adoption: The Role of Trust. 2009 Second International Symposium on Electronic Commerce and Security.
Malaquias, F., Malaquias, R., & Hwang, Y. (2018). Understanding the determinants of mobile banking adoption: A longitudinal study in Brazil. Electronic Commerce Research and Applications, 30, 1–7.
Malaquias, R. F., & Hwang, Y. (2019). Mobile banking use: A comparative study with Brazilian and U.S. participants. International Journal of Information Management, 44, 132–140.
Martins, G., Oliveira, T., & Popovic, A. (2014). Understanding the Internet banking adoption: A unified theory of acceptance and use of technology and perceived risk application. International Journal of Information Management, 34(1), 1–13.
Mcknight, D. H., Cummings, L. L., & Chervany, N. L. (1998). Initial Trust Formation in New Organizational Relationships. The Academy of Management Review, 23(3), 473.
Mehrad, D., & Mohammadi, S. (2017). Word of Mouth impact on the adoption of mobile Banking in Iran. Telematics and Informatics, 34(7), 1351–1363.
Merhi, M., Hone, K., & Tarhini, A. (2019). A cross-cultural study of the intention to use mobile banking between Lebanese and British consumers: Extending UTAUT2 with security, privacy and trust. Technology in Society, 59, 101151.
Möllering, G. (2001). The Nature of Trust: From Georg Simmel to a Theory of Expectation, Interpretation and Suspension. Sociology, 35(2), 403–420.
Oliveira, T., Faria, M., Thomas, M. A., & Popovic, A. (2014). Extending the understanding of mobile banking adoption: When UTAUT meets TTF and ITM. International Journal of Information Management, 34(5), 689-703.
Ong, C.-S., Lai, J.-Y., & Wang, Y.-S. (2004). Factors affecting engineers’ acceptance of asynchronous e-learning systems in high-tech companies. Information and Management, 41(6), 795–804.
Owusu Kwateng, K., Osei Atiemo, K. A., & Appiah, C. (2018). Acceptance and use of mobile banking: an application of UTAUT2. Journal of Enterprise Information Management.
Picoto, W. N., Duarte, R., & Pinto, I. (2019). Uncovering top-ranking factors for mobile apps through a multimethod approach. Journal of Business Research, 101, 668-674.
Raza, S. A., Shah, N., Ali, M. (2018). Acceptance of mobile banking in Islamic banks: evidence from modified UTAUT model. Journal of Islamic Marketing.
Raza, S. A., Umer, A., & Shah, N. (2017). New determinants of ease of use and perceived usefulness for mobile banking adoption. International Journal of Electronic Customer Relationship Management, 11(1), 44.
Shaikh, A. A., & Karjaluoto, H. (2015). Mobile banking adoption: A literature review. Telematics and Informatics, 32(1), 129–142.
Sharma, S. K., Govindaluri, S. M., Al-Muharrami, S., & Tarhini, A. (2017). A multi-analytical model for mobile banking adoption: a developing country perspective. Review of International Business and Strategy, 27(1), 133–148.
Simmel, G. (1950). The sociology of Goerg Simmel. New York: Free Press.
Statista (2020). Number of smartphone users worldwide from 2016 to 2021, retrieved from https://www.statista.com/statistics/330695/number-of-smartphone-users-worldwide/
Taylor, S., & Todd, P. A. (1995). Understanding Information Technology Usage: A Test of Competing Models. Information Systems Research, 6, 144-176.
Venkatesh, V. (2000). Determinants of perceived ease of use: integrating control, intrinsic motivation, and emotion into the technology acceptance model. Information Systems Research, 11(4), 342-365.
Venkatesh, V., Thong, J., & Xu, X. (2012). Consumer acceptance and use of information technology: Extending the unified theory of acceptance and use of technology. MIS Quarterly, 36(1), 157–178.
Williams, M. D., Rana, N. P., & Dwivedi, Y. K. (2015). The unified theory of acceptance and use of technology (UTAUT): a literature review. Journal of Enterprise Information Management, 28(3), 443–488.
Yang, A. S. (2009). Exploring adoption difficulties in mobile banking services. Canadian Journal of Administrative Sciences, 26(2), 136–149.
Yiu, C. S., Grant, K., & Edgar, D. (2007). Factors Concern adoption of Internet Banking in Hong Kong - Implications for the banking sector. International Journal of Information Management, 27(5), 336–351.
Yu, C. S. (2012). Factors participates individuals to adopt mobile banking: Empirical evidence from the UTAUT model. Journal of Electronic Commerce Research, 13(2), 104.
Zhou, T. (2012). Examining mobile banking user adoption from the perspectives of trust and flow experience. Information Technology and Management, 13(1), 27–37.
Zhou, T., Lu, Y., & Wang, B. (2010). Integrating TTF and UTAUT to explain mobile banking user adoption. Computers in Human Behavior, 26(4), 760–767.