Paulo Cesar Chagas Rodrigues
Instituto Federal de Educação,
Ciência e Tecnologia de São Paulo (IFSP), Brazil
E-mail: paulo.rodrigues@ifsp.edu.br
Franco da Silveira
Universidade Federal do Rio Grande do
Sul, Brazil
E-mail: franco.da.silveira@hotmail.com
Bruno Miranda dos Santos
Universidade Federal do Rio Grande do
Sul, Brazil
E-mail: brmiranda10@gmail.com
Filipe Molinar
Universidade Regional Integrada do
Alto Uruguai e Missões (URI), Brazil
E-mail: fmacmec@gmail.com
Submission: 01/10/2019
Accept: 02/11/2019
ABSTRACT
The work consists of analyzing the historical evolution
of an international scientific journal, which is characterized by publications
via the web and the Open Journal System (OJS) software. In data collection it
was necessary to use Google analytics between the years 2014 and 2017, based on
the access / session variables and their respective averages. By means of
Excel, a statistical analysis was performed based on Statistical Process
Control (SPC). The research method selected was the case study, with data and
information complemented by bibliographical and documentary research. As a
result, the research identified that the international scientific journal
presents mostly male users with Brazilian or foreign nationality. Moreover, in
the stratification of the journal users by sex and titration it was possible to
perceive that doctors are responsible for the greater number of records, both
male and female. Finally, there is an increase in the number of views in the
international scientific journal, thus confirming that there is a significant
importance among academic researchers in seeking access to publications made
available via the web.
Keywords: SPC; Google Analytics; Open Journal
System; scientific journal
1. INTRODUCTION
The
attention of the scientific community is largely induced by the integration of
the information of different subjects of objects, elements of publications and
research methods (PAVLOVSKIY, 2017). Oliveira (2002) corroborates that
communication is an indispensable element for the scientific activity to
provide knowledge, since without it, there would be no science and could not
add the individual efforts of members of scientific communities. In addition,
it should be noted that knowledge must be shared and universities, research
organizations, among others, must find a way to do so. Thus, databases can be a
solution to promote the creation of value and scientific production
(FIGUEIREDO; PEREIRA, 2017).
With
the development of Information and Communication Technologies (ICT), it is
possible to access most of the scientific literature through the internet (RAVISHANKAR,
2013, ASADI, et al., 2017). Thus, knowledge transfer happens in a correct and
efficient manner (MONTOYA et al., 2018). The means by which scientific
information is processed and, consequently, communication can include
periodicals, theses, dissertations, reports, annals and proceedings of
congresses, patents, among others. It emphasizes the role of journals, which
are responsible for fostering the quality of research and help in the
development of knowledge and information.
According
to Ferreira and Caregnato (2008), there are magazines that migrate from the
printed to the electronic format, from which the printed version ceases and
only the electronic format is available, and those that are already born
online. With emphasis on the electronic journal, some advantages are related,
such as: i) the ever increasing number of users who can instantly read and
access articles simultaneously; ii) coverage of the journal, which is no longer
local and becomes global; and iii) minimization of time and costs with the
electronic process (FERREIRA; CAREGNATO, 2008). According to Márdero Arellano,
Ferreira and Caregnato (2005), electronic publishing systems have emerged,
allowing for reduced time consuming and administrative costs.
Open
Journal Systems (also known as Electronic Journaling System - OJS / SEER) is a
software developed for the construction and management of an electronic
periodical publication. This tool includes actions related to the automation of
publishing activities of scientific journals. (IBICT, 2018). In this way, the
article aims to analyze the historical evolution of an international scientific
periodical, which is characterized by publications via the web and OJS
software.
The
study assumes relevance since the evaluation criteria used to designate budgets
in federal and private research are generally based on scientificometric
indicators retrieved through academic search engines, which include the number
and quality of metric-based researchers' publications of journals and authors
(MCNUTT, 2014). The article was structured in five different sections, in
addition to this initial introduction. In section 2 is the context about the
statistical process control adopted in the research and its main aspects.
Section 3 presents the methodological approach used in the study. In section 4
the results are shown. Section 5 presents the research findings and proposals
for future work. Finally, section 6 presents the references used in the
research.
2. STATISTICAL PROCESS CONTROL
Giron,
et al. (2013) Statistical Process Control (SPC) are procedures adopted to
evaluate, maintain and improve quality standards in the various manufacturing
stages. These process control procedures are designed to ensure quality
economically. According to Fettback, Giron and Neto (2011), the statistical
application in the control of productive processes, has been showing its
efficiency. It also demonstrates whether the product is within a compliance
degree or not, based on a pre-set parameter.
Montgomery
(2004) argues that SPC can be understood as a statistical and engineering
method used in measurement, monitoring, control and quality improvement
processes. The SPC method is part of the development of statistical tools for
sampling and statistical process control, oriented to process quality control,
characterized by a preventive focus focused on the monitoring and control of
the variables that may influence the final quality of the products (TOLEDO;
BATALHA; AMARAL, 2000).
SPC
can be considered as a simple tool and, at the same time, one of the most
powerful quality control methodologies ever developed (LIMA, et al., 2006). SPC
is a tool widely used by industries in different sectors of the economy at the
international level, since it allows controlling product and process
characteristics through the use of statistics as a methodology to analyze
process limitations, guaranteeing excellent levels of quality (NOMELINI;
FERREIRA; OLIVEIRA, 2009; VACCARO; MARTINS; MENEZES, 2011).
The SPC
allows, through the application of statistical methods, the maintenance of a
continuous improvement of quality and productivity in the productive processes
(CARNEIRO NETO, 2003; MOREIRA, 2004; LIMA et al., 2006). The SPC tools aim to
verify the performance of the process in the company, trying to analyze the
trends of variations of this process, from data collected with the purpose of
minimizing this variability (SANTOS et al., 2010). Kume (1985) states that
statistical methods provide effective ways for the development of new
technologies and quality control in manufacturing processes.
According
to Giron et al. (2013), control charts are a quality technique that allows
control of processes and products based on statistical analysis. Starting from
the premise that every process presents variations and that, from certain
variations, it is possible to determine parameters that inform us if the
process is occurring within the expected limits or if there is some event that
will put it out of control. The importance of statistical control charts is in
detecting the occurrence of lack of control in the process, and its efficient
use demonstrates its excellence in detecting and reducing variability,
providing an increase in the percentage of products capable of satisfying the
client's requirements (VILAS BOAS, 2005).
3. METHOD OF RESEARCH
The research can be classified
as a case study, as the information was collected in an international
scientific journal. According to Gil (2009) and Yin (2005), this type of research
has the particularity of presenting the analysis of documentary and
bibliographic data, in order to allow its comprehensive and detailed knowledge.
The research is classified as exploratory, as it seeks to understand a
phenomenon in its initial phase (as the application of the SPC in the analysis
of access data during the years 2014 and 2017, identifying its particularities)
and then explain its causes and consequences (GIL, 2009).
To describe the application of the SPC
in the periodical in question, as well as its particularities, it is observed
that this research can be considered as a descriptive study. According to
Marconi and Lakatos (2009), they are research that seeks to systematically
describe an area of interest or a phenomenon under analysis. In the figure is
the methodological flow adopted in the research.
Figure
1: Methodology selected in the research.
Source:
Adapted from Miguel (2010).
The research on nature is basic
because it consists in the accomplishment of a theoretical work, whose main
purpose is related to the acquisition of new knowledge about the international
scientific periodical (GIL, 2009; MIGUEL, 2010). Its approach is quantitative
because it prioritizes to point numerically the frequency of the behaviors of a
determined group of researchers that access the platform on the web (MIGUEL,
2010).
4. RESULTS AND DISCUSSIONS
The case study was conducted in an
international journal, which was created in 2010 and currently has
approximately 2.396 users, being accessed by 200 countries in 5.000 cities. The
journal attends the areas of administration, accounting sciences, tourism,
engineering, among other areas. Table 1 shows the distribution of newspaper
users according to their gender (gender) and nationality (Brazilian or foreign).
Table 1:
Distribution of users.
Male
|
Female
|
Others
|
Total |
% |
|
Brazilians |
468 |
182 |
4 |
654 |
26,24 |
International |
1.312 |
525 |
1 |
1.838 |
73,76 |
Total |
1.780 |
707 |
5 |
2.492 |
100 |
Source:
Authors (2019)
Table 2 presents a stratification of
the users of the journal by sex and titration, so that the user profile that
accesses and registers can be observed. It is noted that users are classified
as doctors in their entirety, both male and female. In addition, the male
gender has a greater participation in the stratification of users (71.4%).
Table 2:
User stratification.
Titration |
||||||||||
Genre |
Dr./Ph.D. |
MSc. |
Dr. |
MSc. |
Esp. |
Prof. |
Estud. |
Others |
Total |
% |
Male |
1023 |
251 |
239 |
59 |
34 |
22 |
53 |
99 |
1.780 |
71,57 |
Female |
372 |
114 |
122 |
18 |
13 |
3 |
42 |
23 |
707 |
28,43 |
Total |
1.395 |
365 |
361 |
77 |
47 |
25 |
95 |
122 |
2.487 |
100 |
Source:
Authors (2019)
According to the Publish or Perish
application, the number of articles published is 358 and a total of 404
citations, making approximately 50.50 citations per year, thereby obtaining an
index h of 9 and an index g of 12, hI- normal of value 6, and the factor
hI-annual of value 0.75.
According to Araújo and Sardinha
(2011), the h-index consists of the number of published articles that received
citations greater than or equal to that number and can be applied to individual
researchers or groups of researchers, as well as journals. With a conSPCtualization
very close to the central tendency measure known as the median, the h-index is
not influenced by extremes, as for example, it happens with the average of
citations per published article.
Table 3 shows the total number of
sessions or accesses per month, between the years 2014 and 2018, showing
monthly and annual growth. As the journal only acSPCts articles in English, it
is verified that there is an international scope and that it makes possible a
greater relevance in the scientific community. Figures 2, 3, 4 and 5 present
the control charts, which show how the number of accesses / sessions in the
following four years has increased, highlighting the months in which there was
a considerable variation, either for more or less, in relation to the average
and the median. It can also be observed in Table 3, the average daily accesses
and their variation that in 2014 was 31.45 to 68.40, and it can be observed
that in 2018 the lowest average daily access was 110.71 and the highest was
212.19. The daily average was calculated based on the total number of accesses
/ sessions in the month, divided by the number of days. It should be noted that
the month of February of the year 2016 had 29 days.
Table 3:
Number of sessions per month and year.
Year |
2014 |
2015 |
2016 |
2017 |
2018 |
||||||||
Month |
Sessions |
Average |
Sessions |
Average |
Sessions |
Average |
Sessions |
Average |
Sessions |
Average |
|
||
January |
1.573 |
50,74 |
1.368 |
44,13 |
2.329 |
75,13 |
1.686 |
54,39 |
3.432 |
110,71 |
|
||
February |
1.635 |
58,39 |
1.390 |
49,64 |
3.053 |
109,04 |
1.999 |
68,93 |
3.247 |
115,96 |
|
||
March |
1.626 |
52,45 |
2.682 |
86,52 |
3.934 |
126,90 |
2.372 |
76,52 |
5.018 |
161,87 |
|
||
April |
2.052 |
68,40 |
2.041 |
68,03 |
2.998 |
99,93 |
2.091 |
69,70 |
4.700 |
156,67 |
|
||
May |
1.608 |
51,87 |
2.298 |
74,13 |
3.031 |
97,77 |
2.002 |
64,58 |
4.396 |
141,81 |
|
||
June |
1.189 |
39,63 |
1.962 |
65,40 |
3.246 |
108,20 |
2.222 |
74,07 |
3.913 |
130,43 |
|
||
July |
975 |
31,45 |
1.478 |
47,68 |
3.088 |
99,61 |
2.006 |
64,71 |
4.161 |
134,23 |
|
||
August |
1.050 |
33,87 |
1.858 |
59,94 |
2.820 |
90,97 |
1.991 |
64,23 |
4.232 |
136,52 |
|
||
September |
1.435 |
47,83 |
1.877 |
62,57 |
3.163 |
105,43 |
2.478 |
82,60 |
5.670 |
189,00 |
|
||
October |
1.219 |
39,32 |
2.155 |
69,52 |
3.555 |
114,68 |
2.294 |
74,00 |
6.578 |
212,19 |
|
||
November |
1.512 |
50,40 |
1.771 |
59,03 |
2.530 |
84,33 |
2.867 |
95,57 |
6.276 |
209,20 |
|
||
December |
1.564 |
50,45 |
2.137 |
68,94 |
3.424 |
110,45 |
2.647 |
85,39 |
5.534 |
178,52 |
|
||
Total |
17.438 |
23.017 |
37.171 |
|
26.655 |
57.157 |
|
||||||
Source:
Authors (2019)
Table 4 shows the increasing
variation of the average between the years 2014 and 2018. An increase in the value
between the years 2014 and 2015 of 465 points can be observed. In the
comparison between the years 2015 and 2016 there was a smaller but still
significant growth of 303 points and between the years 2016 and 2017 the growth
was 877 points and the comparison between the years 2017 and 2018 the growth
was of 1,437 points, allowing us to observe that the Journal grew quite
significantly compared to the previous years.
It can be observed that the median,
standard deviation, lower and upper limit and amplitude variables also grow
interestingly between the years 2014 and 2017, but in 2018, this growth was
relatively accentuated. It can be observed that the amplitude almost tripled
compared to 2017.
Table 4:
Results referring to mean, median, standard deviation, LIC and LSC.
Year |
2014 |
2015 |
2016 |
2017 |
2018 |
Average |
1.453 |
1.918 |
2.221 |
3.098 |
4.535 |
Medium |
1.538 |
1.920 |
2.157 |
3.071 |
4.314 |
Standard
deviation |
300,265 |
387,423 |
329,251 |
431,491 |
1.013,028 |
LIC |
552 |
756 |
1.233 |
1.803 |
1.496 |
LSC |
2.354 |
3.080 |
3.209 |
4.392 |
7.574 |
Amplitude |
1.802 |
2.324 |
1.976 |
2.589 |
6.078 |
Source:
Authors (2019)
Figure 2 shows the control chart,
with respect to upper and lower limits, as well as the mean and median and
number of sessions. It is noted that in the year of 2014 the months of April,
July and August have distanced themselves to more or less in relation to the
average and median.
Figure
2: Control Graph of the sessions / accesses of the year 2014.
Source:
Authors (2019).
Figure 3 shows the behavior
regarding the accesses / sessions that the journal obtained during the year
2015. It can be observed in the control chart that the months of January,
February, March and July were far from the values referring to the mean and
median Thus, the mean and median values were very close, but the median was
higher.
Figure
3: Control Graph of the sessions / accesses of the year 2015.
Source:
Authors (2019).
Figure 4 shows the control chart for
the year 2016. It can be observed that the months of January, November and
December had values that separated them from the mean and median values, and it
can be observed that there was an inversion in the values between the mean and
the median, where the mean exceeded the median.
Figura
4: Gráfico de Controle das sessões/acessos do ano de 2016.
Fonte:
Autores (2019).
Figure
5: Control Graph of the sessions / accesses of the year 2017.
Source:
Authors (2019).
Figure 6
shows the result that January and February were below average and from
September to December were above average, in which the month of October reached
its apex.
Figure
6: Control Graph of the sessions / accesses of the year 2017.
Source:
Authors (2019).
In Table 5 is the result that was based on the sessions / accesses reported
in previously in Table 3, so that some statistical details about the evolution
of the journal can be observed.
Table 5:
Information on the distribution of data over the last 60 months.
Total
records |
60 |
Overall average |
2.691 |
Inferior limit |
-93 |
Upper limit |
5.475 |
Amplitude |
5.568 |
Standard deviation (s) |
927,9872 |
Frequency |
8 |
Source:
Authors (2019).
In Table 6, the visualization
histogram is shown, in which the frequency of occurrence can be observed for
the number of visualizations that occurred during the 60 months.
Table 6:
Histogram of visualizations between the years 2014 and 2018.
Histogram of views |
||||||
Views |
Xi |
Freq. |
Summation |
% |
||
975 |
|--- |
1797 |
1386 |
16 |
16 |
26,67% |
1797 |
|--- |
2619 |
2208 |
19 |
35 |
31,67% |
2619 |
|--- |
3441 |
3030 |
13 |
48 |
21,67% |
3441 |
|--- |
4263 |
3852 |
5 |
53 |
8,33% |
4263 |
|--- |
5085 |
4674 |
3 |
56 |
5,00% |
5085 |
|--- |
5907 |
5496 |
2 |
58 |
3,33% |
5907 |
|--- |
6729 |
6318 |
2 |
60 |
3,33% |
6729 |
|--- |
7551 |
7140 |
0 |
60 |
0,00% |
Total |
60 |
100% |
Source:
Authors (2019).
Figure 7 shows the graph for the
histogram of the views based on Tables 5 and 6 as a way to illustrate the
results obtained with the analysis of the data.
Figure
7: Histogram of the visualizations that occurred between the years 2014 and 2018.
Source:
Authors (2019).
From Table
6 and Figure 7, it can be seen that the frequency between 1797 and 2619 was the
one that occurred the most during the five years analyzed, representing 31.67%
of the occurrences. However, in observing Table 3, it can be seen that the
tendency is that occurrences with values above 4,000 points increase, since in
2018 the lowest value was 3,247. In Table 7, the histogram of the average daily
views is presented, in which the frequency of occurrence can be observed for
the number of views.
Table 7:
Histogram of average daily views between 2014 and 2018.
Histogram of views |
|||||||
Views |
Xi |
Freq. |
Summation |
% |
|||
31,45 |
|--- |
57,98 |
44,71 |
14 |
14 |
23,33% |
|
57,98 |
|--- |
84,50 |
71,24 |
21 |
35 |
35,00% |
|
84,50 |
|--- |
111,02 |
97,76 |
12 |
47 |
20,00% |
|
111,02 |
|--- |
137,55 |
124,29 |
6 |
53 |
10,00% |
|
137,55 |
|--- |
164,07 |
150,81 |
3 |
56 |
5,00% |
|
164,07 |
|--- |
190,60 |
177,33 |
2 |
58 |
3,33% |
|
190,60 |
|--- |
217,12 |
203,86 |
2 |
60 |
3,33% |
|
217,12 |
|--- |
243,65 |
230,38 |
0 |
60 |
0,00% |
|
Total |
60 |
100% |
|||||
Source:
Authors (2019).
Figure 8 shows the graph for the
histogram of the average daily views and which was based on Table 7 as a way to
illustrate the results obtained with the analysis of the data.
Figure
8: Histogram of the monthly views that occurred between the years 2014 and
2018.
Source:
Authors (2019).
When
analyzing the graph of Figure 9, we can see a variation in the results between
the average monthly and daily frequencies. It should be noted that the graph
was elaborated from Tables 6 and 7. Allowing to conclude that even the monthly
result having a higher occurrence does not necessarily reflect in the
occurrences of the mean daily results.
Figure
9: Comparative chart between the monthly and average daily frequencies.
Source:
Authors (2019).
It can be
observed that the months with the lowest incidence of accesses varied according
to the year. In 2014 the months that had a low index of access were: June, July
and August. In the year of 2015 the months of January and February presented a
low index of access, and the month of July was recurrent. In 2016, the months
that presented a low access index were January, February and August, however,
the months of February and August, had indexes close to 2,000 accesses. In
2017, access indexes were above 2,500 points, with the exSPCtion of January,
which had an access index of 2,329 points.
In the year 2018, the access indexes
were between 3,000 and 7,000 points, with the months of January and February
being the months with the lowest access index and the months of October and
November with the highest indexes and access, above 6,000 points.
When analyzing the results obtained
in the year 2018, it is perceived that the trend of growth in views for the
year 2019 should be approximately 15%. Thus, the journal will contribute to a
greater dissemination of tacit knowledge to the empirical and vice versa. As
well as expanding its visualization and recognition at an international level.
With the growth of access in the journal, there will be a greater visibility of
the articles published on the web and, thus, an increase in the impact factor.
In the year 2018, the journal was
indexed in the Web of Science database, which may have reflected in the
increase of accesses and users. And by the year 2019, it is expected to achieve
indexation in SCOPUS, which may lead to an increase in the number of accesses
and users, the periodical will also stop being quarterly to be bimonthly.
To conclude, the evolutionary data
of the Journal between the year of its creation (2010) and 2018 is presented in
Table 8, allowing to observe how much the Journal has been growing, both with
regard to the accesses and its visibility.
Table 8:
Evolution of the Journal between 2010 and 2018.
Year |
Country |
Cities |
Access |
Users |
Viewers |
Avg |
2010 |
25 |
75 |
340 |
181 |
5.474 |
456 |
2011 |
75 |
343 |
1.510 |
1.024 |
12.942 |
1.079 |
2012 |
83 |
444 |
2.187 |
1.406 |
15.499 |
1.292 |
2013 |
118 |
1.208 |
11.946 |
6.006 |
71.264 |
5.939 |
2014 |
146 |
1.978 |
17.440 |
10.503 |
68.340 |
5.695 |
2015 |
147 |
2.307 |
23.017 |
14.460 |
96.735 |
8.061 |
2016 |
162 |
2.911 |
26.654 |
17.847 |
112.928 |
9.411 |
2017 |
184 |
4.078 |
37.171 |
27.129 |
109.535 |
9.128 |
2018 |
190 |
5.220 |
57.157 |
44.400 |
187.729 |
15.644 |
Source:
Google (2019).
5. FINAL CONSIDERATIONS
The research presented a study of the accesses / sessions of the last 4
years of an international journal. From the analysis of the data, and with the
use of the SPC tool, it was possible to construct graphs and histograms to
understand the development and evolution of the journal. In addition, the work
contributed to those who seek to better understand the stratification indexes
of users with respect to their titration and gender.
From the presentation of the data of users of the international journal, it
was verified that there is a growth in the number of visualizations in the last
years, especially in the year of 2017. Considering an increase of approximately
20% in the visualizations in 2018, it is affirmed that the journal is providing
researchers and stakeholders with free access to information that can be used
in research. Thus, the authors who publish in the journal should gain more
knowledge and their research visibility, so that science will develop faster
and become more transparent.
As a limitation of the research, it is possible to say that, in relation to
the data, only the data sessions / accesses and their daily average, between
the years of 2014 and 2017, were analyzed. We intend to analyze in this same
temporary range joint data on the number of users who accessed the journal, as
well as the number of pages viewed and their daily averages. Finally, the
description of the results was focused and critical, structured, as far as
possible, to expand knowledge about the characteristics of the international
journal, given its relevance and relevance in academic research. There is no
profusion of research on a cross-analysis between sessions / accesses and
views, users and views and isolated studies of these variables; it is suggested
to carry out future studies that deepen this field of knowledge in order to
identify parameters that may contribute to improve the access and participation
of the international journal among researchers.
REFERENCES
ARAUJO, C. G. S.; SARDINHA, A. (2011) Índice-H dos
artigos citantes: uma contribuição para a avaliação da produção científica de
pesquisadores experientes. Ver. Bras.
Med. Esporte, v. 17, n. 5, p. 358-362.
ASADI, S. et al. (2017) Organizational
research in the field of Green IT: A systematic literature review from 2007 to
2016. Telematics and Informatics, v. 34, n. 7,
p. 1191-1249.
CARNEIRO NETO, W. (2003) Controle estatístico de processo SPC. [CDROM]. Recife:
UPE-POLI.
FIGUEIREDO, M.
S. N.; PEREIRA, A. M. (2017) Managing Knowledge – The Importance of Databases
in the Scientific Production. Procedia
Manufacturing, v. 12, p. 166-173. DOI: 10.1016/j.promfg.2017.08.021
FERREIRA, A. G. C.; CAREGNATO, S. E. (2008) A
editoração eletrônica de revistas científicas brasileiras: o uso de SEER/OJS. Transinformação, v. 20, n. 2, p.
171-180.
FETTBACK, E.; GIRON, E. C.; NETO, O. (2011) Direito
sanitário no meio ambiente aplicado na segurança do alimento. In:
PANASSOLO, A.; STEFANELLO, A. G. F.; BARACAT, F. A. P. (Org.). Direito ambiental nos 30 anos da Lei de Política
Nacional do Meio Ambiente. Curitiba: Juruá.
GIL, A. C. (2009) Como
elaborar projetos de pesquisa. 4. ed. 12. Reimpressão. São Paulo: Atlas.
GIRON, E.; OPAZO, M. A. U.; ROCHA JUNIOR, W. F.;
GIMENES, R. M. T. (2013) Aplicação do controle estatístico de processo em uma
empresa do setor avícola. Revista de
Administração e Inovação, São Paulo, v. 10, n. 4, p. 38-62.
IBICT. Revistas
brasileiras que utilizam o SEER/OJS. Disponível em:<http://www.ibict.br/secao.php?cat=SEER/OJS/Revistas%20Brasileiras>.
Acesso em: 22/06/2018.
KUME, H. (1985) Métodos
estatísticos para melhoria da qualidade. 11 ed. São Paulo: Editora Gente.
LIMA, A. A. N.; LIMA, J. R.; SILVA, J. L.; ALENCAR, J.
R. B.; SOARES-SOBRINHO, J. L.; LIMA, L. G.; ROLIM-NETO, P. J. (2006) Aplicação
do controle estatístico de processo na indústria farmacêutica. Revista de Ciências Farmacêuticas Básica e
Aplicada, v. 27, n.3, p.177-187.
MARCONI, M. A.; LAKATOS, E. M. (2009) Metodologia do trabalho científico. 7.
ed. 3. Reimpressão. São Paulo: Atlas.
MÁRDERO ARELLANO, M. A.; FERREIRA, S. M. S. P.;
CAREGNATO, S. E. Editoração eletrônica
de revistas científicas com suporte do protocolo OAI. In: FERREIRA, S. M.
S. P.; TARGINI, M. D. G. Preparação de revistas científicas: teoria e prática.
São Paulo: Reichmann & Autores Editores, 2005.
MIGUEL, P. A. C. Metodologia
de pesquisa em engenharia de produção e gestão de operações. Rio
de Janeiro: Elsevier, 2010.
MCNUTT, M.
(2014) The measure of research merit. Science, v. 346, n. 6214, p. 1155.
MONTGOMERY, D. C. (2004) Introdução ao controle estatístico da qualidade. 4. ed. Rio de
Janeiro: LTC.
MONTOYA, F. G. et al. (2018) A fast method
for identifying worldwide scientific collaborations using the Scopus database. Telematics and Informatics, v. 35, n. 1,
p. 168-185.
MOREIRA, D. A. (2004) Administração da produção e operações. São Paulo: Pioneira.
NOMELINI, Q. S. S.; FERREIRA, E. B.; OLIVEIRA, M. S.
(2009) Estudos dos padrões de não aleatoriedade dos gráficos de controle de
Shewhart: um enfoque probabilístico. Revista
Gestão & Produção, São Carlos, v. 16, n. 3. DOI:
10.1590/S0104-530X2009000300008.
OLIVEIRA, M. C. Análise dos periódicos Brasileiros de
contabilidade. Rev. contab.
finanç., v.13, n. 29, 2002. DOI: 10.1590/S1519-70772002000200005
PAVLOVSKIY, I.
S. (2017) Using ConSPCts of Scientific Activity for Semantic Integration of
Publications. Procedia Computer Science,
v. 103, p. 370-377. DOI: 10.1016/j.procs.2017.01.123
RAVISHANKAR, M.
N. (2013) Public ICT innovations: a strategic ambiguity perspective. Journal of Information Technology, v. 28, n. 4,
p. 316–332.
SANTOS, G. A.; LACERDA, E. F.; ALBUQUERQUE NETO, H.
C.; LUNE, W. A; FURLANETTO, E. L. (2010) A importância dos gráficos de controle
para monitorar a qualidade dos processos industriais: Estudo de caso numa
indústria metalúrgica. Revista Cadernos
do IME - Série Estatística, v. 28, p. 33-46.
TOLEDO, J. C.; BATALHA, M. O.; AMARAL, D. C. (2000)
Qualidade agroalimentar: situação atual e perspectivas. Revista de Administração de Empresas, v. 40, n. 2, p. 90-101.
VACCARO, G. L. R.; MARTINS, J. C.; MENEZES, T. M.
(2011) Análise estatística da qualidade de níveis de tensão em sistemas de
distribuição de energia elétrica. Revista
Produção, v. 21, n. 3. DOI: 10.1590/S0103-65132011005000047
VILAS BOAS, E. B. (2005) Estudo da qualidade da matéria-prima de uma fábrica de ração para
frangos de corte utilizando cartas de controle e técnicas de Taguchi de custo
médio. Dissertação de Mestrado em Desenvolvimento Regional e Agronegócio –
Universidade Estadual do Oeste do Paraná, Toledo.
YIN, R. K. (2005) Estudo
de caso: planejamento e métodos. 3 ed. Porto Alegre: Bookman.