Md.
Hasanur Rahman
Comilla
University, Bangladesh
E-mail: hasanur.cou@gmail.com
Shapan
Chandra Majumder
Comilla
University, Bangladesh
E-mail: scmajumder_71@yahoo.com
Submission: 7/17/2020
Revision: 9/1/2020
Accept: 9/23/2020
ABSTRACT
The
purpose of this study was to identify the relationship between developing
managers and managerial economics. This study examines the contributions of
managerial economics to developing managers. Current study deals with a
complete critical analysis of theoretical overview based on journals, books,
and other sources. Managerial performance, skill, and effectiveness have been
discussed in aspect of managerial economics. The bidirectional analysis proves
that managerial performance creates economic efficiency and effectiveness. The
major contributions of this analysis give the knowledge and way of developing a
manager by supporting managerial economics. The stakeholder of this study can
able to make a bridge between management and managerial economics.
Keywords: Manager; Economics; Management; Efficiency; Effectiveness
1.
INTRODUCTION
The concept of developing the manager is the process of owning the appropriate skills to manage the operations and function of an organization to achieve the occupational, institutional, and intimate objectives. This process involves many kinds of practical measures like the style of leadership operations, the improvement of employment quality and skills, as well as ethical and cultural improvement which support the concerned managers to achieve significant skills and behaviour.
The managerial concept in the economics field was firstly introduced by Adam Smith in the 18th century in his book An Inquiry into the Nature and Causes of the Wealth of Nations (Smith and Stewart, 1963). And a widespread of economic theory known as Leissez-faire theory which explains the importance of an active manager to the process of product generation by active production. The product innovation and quality of product assure by an effective manager (Berends et al. 2014). Managerial economics looks like a way of the procedure of interlink between managerial activities and economic production and distribution with effective planning and strategic effectiveness (Brickley et al. 2015).
According to Mansfield et al. (1999) the principal concern of managerial economics is in the field of cost minimization, cost analysis, decision rule principle, utilization of production time, and reduction principle of system loss in production which are also similar with (Petersen & Lewis, 1997; Kaufman, 2010).
Those kinds of principles work as the theory of modern economics and corporate economics in the production field. The decision rule principle should be working as the seeding process of production. The efficiency of production and the effective distribution of commodities largely depend on the time principle (Aoki, 2006).
The concept of efficiency in economics or the economies scale of production demonstrates the cost minimization strategy which systematically depends on managerial strategy and performance (Jung & Klein, 2005; Schmitt & Sadowski, 2003). The manager can build up the chain between productions and make available distribution amount the different groups of the consumer.
Case analysis is discussed; here in the cases of the developing manager, we assume an individual that starts new work as a trainee hotel manager in Khulna city that is under new ownership. The owner has some problems with the existing staff members. In absence of a housekeeping manager due to illness, the new manager needs to determine how he or she manages this kind of situation.
The scenario is that this hotel situated in central Khulna with consists of 30 rooms mainly double and 5 single rooms with lobby but no restaurant for breakfast. So the new manager in this organization might have the responsibility and objective to maintaining the circumstances.
The current study will compare various management styles applied by the organization for fostering the value and flow of services to run up the satisfaction level of employees, members, consumers, and owners. Moreover, it will discuss the leadership characteristics and examine the communication process for analysis of effectiveness in managerial operation. This study will also explains the motivation for achieving the agreed upon goals and objectives for the corporate world as well as evaluate the managerial decision process needed to support attainment of objectives and achieve economic efficiency.
The main objective is to analyse the relationship between developing manager and managerial economics in the aspect of production, distribution, and services.
Specific Objectives:
i.
to demonstrate the principles and
practice of management and managerial behaviour
ii.
to identify the effectiveness of
organizational management in economics overview
iii.
to analyse the interrelation between
managerial activities and the effectiveness of managerial economics
The next, section 2 discusses the literatures review; section 3 presents the methodology of this study. The principal and practice of management behaviour is discussed in section 4, while in section 5 the paper discusses review of the potential of a manager. Managerial ability and justification are presented in section 6, while section 7 is about carrier target and then the paper finally presents the conclusion in section 8.
2.
LITERATURE REVIEW
This study presents a brief literature review which is presented in Table 1. The main purpose of this section is evaluating the existed literature on managerial economics and management.
Table 1: Brief of Literature
Review
Name of
Author |
Results/ Findings |
Mailath (2004) |
Managerial
skills depend on the size of a firm and business strategy. Managerial skills
also support to increase business activities. Unidirectional relation between
a manager and the firm’s production activity. |
Goldstein and
Onyeiwu (2007) |
Managerial
economics fills the gap between economics and management. |
Sporleder (1992) |
Managerial
economics support to make a marketing channel with superior managerial performance
and effectiveness. |
Harrigan (1983) |
A
methodological change in business strategy helps to increase the productions |
Sokoya (2000) |
Managerial
performance accelerates the public sector productivity in developing
economies. |
Chen et al. (2010) |
Small
and medium capital equity business largely depends on managerial
effectiveness. |
Isaga et al. (2015) |
The
owner and manager interaction increase the production efficiency in
developing countries and Managerial activities work as puss factor of development
in SME and large business. |
Kacperczyk (2011) |
Managerial
performance reduces the time volatility and also reduces the system loss in
production and distributions. |
Ghosh and
Chowdhury (2008) |
Production,
distribution, business strategy, and effectiveness largely depends on firms
or institutional manager |
The current study works
as a bridge between developing
managers and managerial economics due to
mitigate the literature gap. In the above literature and as per our sequential knowledge of other researchers,
the subject areas of this
study have never been conducted
any study. This study analyzes
the effective ways of developing
managers in the aspect of managerial economics.
3.
METHODOLOGY
Current study deals with a complete critical analysis of theoretical overview based on journals, books, and other sources. Secondary information has been used to create unique explanation and primary information’s have assigned to explain the case study. Theoretical study also completed by (Gashenko et al., 2016; Michailova & Liuhto, 2001; Scandura & Williams, 2000).
4.
UNDERSTANDING THE PRINCIPLES AND
PRACTICE OF MANAGEMENT BEHAVIOUR
4.1.
Compare
Different Management Style
A manager can observe the institution, member, and consumer behavior to maintaining the systematic work for attaining efficiency. The management style characterises ways of making a decision and relating to a subordinate. The manager has to follow some style of maintaining the work procedure. Managerial leadership has some styles and mechanisms, like autocratic, democratic, and laissez-faire leadership styles (Sun & Anderson, 2012; Sunindijo et al., 2007; Cuny, 2002). There are three basic leadership styles that should be followed by the manager to organize the operations.
4.1.1.
Autocratic leadership
The decision is the power which can
be taken without consideration of others. The autocratic leadership style is
one where the manager has the supreme legal power to take any kind of decision
(De Cremer, 2006; Amanchukwu
et al., 2015). Under the autocratic leadership style, the well-being of
stakeholders is judged by the manager. There are no considerations of any
skilled or experienced subordinates.
This system is not suitable and it is
difficult to maintain the organization system towards production and
distribution efficiency. There are two types of autocratic leadership here;
firstly, a directive autocrat makes decisions unilaterally and micro-manages
subordinates, where the subordinate means the members of the organization.
Secondly, is a lenient autocrat who makes decisions unilaterally but gives
subordinates latitude in carrying out this work.
4.1.2.
Democratic Leadership Style
Democratic style is where the manager
allows the staff and stakeholders to take part in decision-making, and all of
the issues are agreed upon by the majority or best priority (Foels et al. 2000). The communication is extended in both
directions from top to bottom and bottom to top and vice versa, which is a more
effective system when decisions are taken from bottom to top.
This style can be predominantly
useful and appropriate when a complex decision needs to be made that required a
range of specialist skills. It is commonly said that democratic leadership is
needed to operate a challenging situation and it enhances the efficiency of a
manager to operate the overall system.
According to Choi, (2007),
Ray and Ray (2012) there are some characteristics of democratic
leadership that help managers as presented in the following:
i.
The decision-making process involves
a group of individuals, employees, executives, managers and owners.
ii.
The governing body of management
highly encourages the staff and members in management operations and
productions like to work team members.
iii.
It is the most effective managerial
system in modern management operation (Harris
& Chapman, 2004).
iv.
Democratic leadership style helps the
employees to get promotion in their jobs and also encourages them towards
getting concentration in the self-tasks.
The
characteristics demonstrate that the democratic style is much effective for a
new manager to manage the overall system of work procedure.
4.1.3.
Leissez-faire
Leadership Style
One of the oldest leadership styles
is the Leissez-faire style where management takes a
lifeline role in the productions of an institution to providing guidance for
any need. The employees or staff are allowed to bring their own ideas and
creativity accompaniments in their specific areas to expand the market size and
quality standards.
The manager is looked upon as more of
a mentor than a leader (Bush, 2008). This
type of style is needed for a multinational company, joint corporations, heavy
industry, etc. Leissez-faire leadership has few
chances for the success of getting efficiency in managerial activities.
4.2.
Leadership
Characteristics in the Organization
The managerial style burnishes the overall system of
organizations like production, maintenance of demand-supply chain, managerial
skill, management behaviour, staff performance, and consumer satisfaction. It
is necessary to mention that the most efficient management style is democratic
leadership and sometimes this system known as the participatory leadership in
the management process in the modern economics or business environment. Where
the organization command top to bottom and bottom to top. The autocratic style
is also needed in management behaviour to create a monopoly and solve the
bureaucratic problem in business phenomena (Harms
et al., 2018).
4.3.
Communication
Processes in this Business
Communication is the basic term that summarizes the
sending and receiving of messages (Daft et al.
1987). The way employees communicate can explore or shout down a
company. Think of the difference between criterion employs and the message to
convey to the guest. A manager thinks that the organization wants to do
business with people who can conduct the company philosophy to guest and gives
outstanding services. Production, distribution, and consumption take place in
the communication process which called the lifeblood of business.
To maintaining communication, some of the components like
encoding, the medium of transmission, decoding, and feedback are important.
Here needed to mention that a manager should maintain the communication,
control, operating, and organizing capability for attaining success (Townsend & Gershon,
2020).
i.
Email
In the current scenario, the most common useable method of
communication is email. Organizations use this transmission to communicate
managers, stuffs, and outfield to operating the official activity.
ii.
Meeting
This is another method of communication in official and
unofficial approach. A manager used this method to communicate with members and
staff. This is the formal communication process that is more effective to get
the real reaction of staff, members, and consumers.
iii.
Written
Written as the traditional process of transferring the
information and experiences with the staff and key members of the institution.
It is also the formal way of communication in business, non-business,
government, nongovernment, and chain of production activities. According to
this approach, a manager can communicate including application, letter, notice,
and letterhead to different levels of members and staff.
iv.
Mobile Phone and the World Wide Web
In the modern
economy and business, the greatest communication method is the mobile phone.
Owners can operate and communicate with managers and managers to stuff finally
stuff to the consumer. the mobile phone used to communicate all-time 24 hours
that make the communications easier and more effective for each other to solve
any kind of problem like as mismanagement, misbehave, less decoration and
cleaning rooms by informing the hotel manager.
4.4.
Analyse
the Organizational Culture and Strategic Change
The manager should be set up an objective and activity
plan in addition that, it is necessary to learn the principles and practice of
managerial behaviour with respect to firms, stuff, and consumer behaviour or
culture. Under this learning objective, the management style or management
leadership also discussed. Observations of firms and consumer behaviour support
game theory (Shapiro, 1998).
What should be best and effective, it depends on
managerial actions with consideration of autocratic, democratic, and leissez-faire management style. The price setting, optimum
production, distribution, and cost reduction are the vital strategic change of
an organization. The basic principle of strategic and organizational change for
a manager is what should be produced? How to be produced? And for whom to be
produced? those support the economics principle of initial problem analysis. Consumer
and household analysis identify the needs to be producing to meet the
necessities of society. Effective managers regulated to fill the gap between
production and distributions (Erengüc et al. 1999).
4.5.
Strategic
Change and Solution Strategy
An effective manager has some
characteristics to operate the institution within a systematic manner, rules,
and regulations. The characteristics like creativity, positive attitude,
cultural affinity, warmth and competence, empathy, accountability, honesty, and
patience (Gupta, 1984). Based on those
characters it is possible to find out a solution for attaining economic
efficiency and the culture will be positively changed by the following
achievement:
i.
Eliminate the information gap &
provide legal information.
ii.
Proper utilize manpower and resource.
iii.
Manage and increase the single room
iv.
Increase the decoration
v.
Train up and be useful in new
technology.
vi.
Staff efficiency and time savings
activity
vii.
Create a new restaurant for breakfast
viii.
Increase the communication skill, all
of the individuals inside the hotel
ix.
Advertisement and outdoor publicity.
If the manager practices those actions against the problem, it is possible to
overcome and earn benefits and profit as a business organization expected.
5.
BE ABLE TO REVIEW OWN POTENTIL?
The current section considers that two several parts,
first developed management and supervisory skill, and how to develop management
skills for the manager? in order to get personal job security and institutional
efficiency. The second one is the managerial strengths and weaknesses. The
concern is how to overcome threats and weaknesses?
5.1.
Assessing
Own Management Skills
According to the business dictionary, the managerial skill
is the liability to make a business decision and lead inferiority within a
company. There is some common expertise that is helping to get more efficiency
than the previous time.
5.1.1.
Motivation
In the concept of developing a manager, the first
achievement is the ability to motivate staff, members, and co-coordinators (Buble, 2014). A manager who can motivate their
employees is a true asset to their company. These types of interactions not
only increasing staff productivity but also increase marginal productivity.
Important skills in this area include the following object:
i.
The employees are motivated to take
ownership of an institution.
ii.
Creating an energetic and
environment-friendly workplace
iii.
Supporting the co-workers means that
the staff and member in this job
iv.
Progressive award and incentive for
outstanding performance.
5.1.2.
Problem-solving
The problem-solving is the key factor of an idol manager.
Three basic problems in the economics field like what to produce, how to
produce, for whom to produce can be solved by an effective manger. That is the
skill of set authority in managers to identify, face, and overcome the
preceding problems that might arise in the workplace. In this context the
learning matters are the following:
i.
Identify the probable issues before
they create any harms.
ii.
Ability to face any kind of problem
with meeting the current resources.
iii.
Able to interpret calculating the
problem statement.
5.1.3.
Communication
Communication is known as business blood. The
Responsibilities of the manager are to conducting efficiently in both current
and retired employees who work under them and outfield of the institution. The
manager should maintain some criteria for communication like as:
i.
Maintain a chain of lines for
communication with the co-worker.
ii.
Negotiating to each other to maintain
the efficiency of erotic capital.
iii.
Managers can lead to effective
meetings that are both fruitful and sensitive to time constraints.
5.1.4.
Technical Skills
Technical skills must be necessary for a manager and using
mobile phones, tab, land phones, computers, and other technologies. Developing
a sustainable career need to well known in technical skills. Technical skill
helps to maintain a chain between producer and consumer. Modern business
institutions have computerized their daily work in order to data collect,
policymaking, growth and trend analysis, etc. Technical skill includes the
following statement:
i.
Technical support to make a bridge
between firms and households.
ii.
Providing information and data
security to the stakeholder.
iii.
Generating report and drafting,
presentation and displaying
5.2.
Personal
Strengths, Weaknesses, Opportunities, Threats (SWOT)
SWOT analysis is an effective technique for evaluating the
manager's strengths and weaknesses, and for the estimate, both the
opportunities like a door opens to the manager. The threats manager face from
opponent production or distribution authority.
5.2.1.
Personal strength
To develop a manager, it’s not only
the task for oneself but also the task of a team which means all of the stuff,
manager, and organizational owner. But the manager gets more liability to operate
firms or production organizations. Development is teamwork, assume that a team
to enhance production organizations.
The strength is the following:
i.
The ability to care for customers,
time consideration, and optimum resource utilization.
ii.
The lead consultant has strong
reputed in an inside production house.
iii.
No need for higher managerial
approval.
iv.
Offer good services to the customer.
v.
Be able to change direction quickly,
as soon as possible.
5.2.2.
Weakness
i.
Lack of capital accumulation to
support targeted products and services.
ii.
The Limited amount of team members,
staff, and outfield members.
iii.
Personal tensed, pressure, mental
illness, hot temper and miss communications
5.2.3.
Opportunities
i.
The business sector will be expanding
to multivariate production and services, with targeted production ability which
supports economic theory and practices.
ii.
Cooperate with government initiative,
subsidy, regulation, the responsibility to encourage the local business and
utilization of local resources.
iii.
Greater technology and a better
environment can ensure the extension of firm size.
5.2.4.
Threats
A small change in the focus of a large competitor might
wipe out any market position achieved by the intelligence of a manager (Dyson,
2004; Pickton & Wright, 1998).
5.3.
SMART
Objective and Targets to Develop Own Potential
By using SMART objectives, managers
can ensure both short-term and long-term focus and ensure success (Walravens & Ballon, 2013).
In the previous section where we discussed managerial skill and development in
the aspect of productions and distributions now, we can summarize and practice
within the SMART objective.
i.
Specific- Target a Specific area for
improvement for example, it increases the room facilities in a hotel with
arguing of the current problem and enhances the consumer surplus it would be
the specification.
ii.
Measurable- quantify or qualify and
suggest an indicator of a project.
iii.
Assignable- identify who will do it
likely to the manager.
iv.
Realistic- state what result can
realistically be achieved, given available resources, staff, members, and
outfield co-operators.
v.
Time Related- evaluate when the output can be
achieved. So the SMART objective can helps to maintain a smooth decorum in a
firm’s products and services. This objective supports to get the effectiveness
& efficiency of a manager.
6.
THE ABILITY OF SHOWING MANAGERIAL
SKILLS WITHIN A BUSINESS AND SERVICES CONTEXT
According to this heading, the learning objective is
leading and managing a team or accumulating a group leads to teamwork where
managerial skill supports the operation, communication, control, and organizing
ability (Lewis et al., 1982; Wong,
2009: Lewis et al., 1982; Wong, 2009).
Under the learning objective here assume a case study
illustrated where the study is- There is a hotel in the Khulna city,
Bangladesh. The hotel consists of 25 double rooms and five single rooms. There
has a new owner and appointed a new trainee manager. The institution consists
of some stuff like receptionist, housekeeper, cooker, and others.
According to the learning objective, the housekeeping is
ill and the manager takes over the housekeeping department. So the overall
scenario is like that, the manager cannot find any documentation. The manager
has to plan for the day from scratch which means to continue. This situation
sometimes called a critical situation. As a managerial aspect, it’s called
weakness within strengths, weaknesses, opportunities, threats SWOT theories.
6.1.
Lead and
Motive a Team to Achieve an Agreed Goal and Objective; Based on Case Study.
According to senior managers, these situations have to
have a challenge for a new hotel manager. The new manager can be overcome this
situation by doing a systematic work procedure. The first work is to set up a
team and operate this team carefully. The necessary steps to overcome this
situation in absence of a housekeeper.
6.1.1.
Supervise Housekeeping/Store House
In absence of housekeeping manager, the hotel manager
should supervise the room and ensure the hotel standard by utilizing the
dynamic team. Housekeeping duty includes cleaning and turning down rooms,
re-record rooms, and guest level and carry out the room services.
6.1.2.
Monitor Supplies
Hotel managers see that hotel guests have enough supplies
both within hotel rooms and in the public areas that team visits, such as the
spa and washrooms. The manager's intelligence ensures a constant supply of the
supplies needed.
6.1.3.
Investigate Complaints
As a housekeeping manager receive and act on complaints
from hotel guests relating to their consumer needs in hotel rooms or public
areas. A consumer should complain if their room was not properly decorated,
clean, and castrate properly or complain that the physical facilities like a
bathroom.
6.1.4.
Identify
The team or group task to identify the housekeeping
problem, collect information to find out the way like as search a new
housekeeper or manager can operate based on his/ her personal managerial skill.
6.1.5.
Allocate
To allocate the duty for successive operation. The leader
can allocate the task of room management and others to different groups of
individuals in the absence of a housekeeper manager.
6.1.6.
Communications
The manager is susceptible to manage the aggregate
situation in the case of housekeeping illness which creates managerial
weakness. It’s possible to trounce by communicating with each other like stuff
and consumer.
6.1.7.
Motivation
One of the managerial skills where the manager able to
motivate team & team members to keep patience and maintaining well-behaved
for all of the customers. If the manager and stuff play democratic managerial
leadership it’s possible to achieve institutional goals and efficiency in the
short-run and long-run period.
6.2.
Justify
the Managerial Decision made to Support the Achievement of Agreed Goal and
Objective
In this section, the current study
considers the key term justifiability of managerial decision, the common factor
needs to be a consideration.
i.
Quality
and communication: that means the measure of the
process to build up relations with the customer.
ii.
Leader
information: helps to provide legal information.
iii.
Goal
Congruence: focused on decision making or the right choice of
decision.
iv.
SWOT
analysis: that helps the manager of new innovation and gathers new
experiences which co-operate in the future.
v.
Time
Management: Time
management is an approach of time allocations with achieving reliable
managerial aimed at increasing efficiency in production, an increase in firm
size, labor, and technical efficiency. The time
factor helps to manage the operation based on consumer demand.
7.
IDENTIFY CAREER TARGETS AND PRODUCE
A HOLISTIC DEVELOPMENT PLAN IN MANAGERIAL ECONOMICS
Identify the career targets and holistic development plan
in managerial economics was examined by (Lindsay
et al., 2007; Resnik & Harmon, 1983). In
this section the main objective of how to gather managerial skill, personal
skill, and support to career development. We need to know the meaning of career
development.
According to Herr (1992)
career development is the long-term progression of managing the employee’s work
expertise within or between production organizations. On the other hand,
another definition is career development is to achieve the goal of learning, leisure,
work, and transitions in order to come up to a personally determined and
amplify preferred upcoming future in a production and service organization.
7.1.
Explain
how to Own Managerial and Personal Skill will Support Career Development:
At the beginning of measure the
career development
i.
It is necessary to know how to
managerial and personal skill relates to career development. The improvement of
skill is the way of developing a person and his or her skill sets to add value
for the economic active organization. Nurturing an attitude of affluence for
permanent learning is the key to success in the workplace. Then successfully in
quest of the cocoon of training or on-the-job opportunities to developing
career.
ii.
Explain what is the strategy for
career development and how to personal and managerial skill helps to achieve
that strategic objective. The Practical Strategies for Career Development is
describing bellow:
a)
Have
realistic expectations: career development takes time and
effort. Moreover, it might be responsible to anticipate promotion with time
considerations. The improvement of staff life largely depends on institutional
or business trends. A positive trend makes beneficiaries of all stakeholders.
When a company thinking big, the timescales of internal members should be a
moderately extensive bracket, efficient skills help to get promotion as soon as
possible.
b)
Determining
goal: our goal should focal point on the step to step in
the path, but we should always keep the by and large strategy in mind.
c)
Decide
attainable action: that means to take valuable action
for achieving something with consideration of personal cost.
7.2.
Review
Career and Personal Development Needs: Current Performance and Future Needs to
Produce a Development Plan
The Career starting
of a manager in production and service organization it is necessary to review
personal progress and organizational progress. The carrier plan should be
changed with respect to new owners and the new authority that is why review
helps to identify the strength and weaknesses (Jackson
& Sirianni, 2009). The role of the manager
is to deliver a constant positive brand experience to the customer every day.
Positive action can make a positive change in the carrier. Hard work can belong
unsociable hours at times but the rewards in job satisfaction and building a
motivated team working together are worth it.
8.
CONCLUSION
The summary of the current study considered that developing a manager is a major task for individuals and organizations who want to plan, realize, and control the operations of an organization. All managers have their own leadership style but most similar traits to succeed. The strategic change like pricing, costing, production, distribution, invention, and innovation largely depends on managerial intelligence (Rumelt et al., 1991; Boeker, 1997).
Managerial economics also supports firms' behaves of
operation involved in the modern economy (Moss, 1985; Lambertini, 2000; Fershtman, 1985; Augier & Teece,
2009). The developing manager should effective in the short term and
long term leadership techniques and employment generation which are vital part
of the economics field.
The current study
provides a substantial way of interlink between developing managers and managerial
economics. This study collaborates the individuals and organizations to
increase managerial skills and effectiveness with supporting the economic
theory and practices.
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